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Home » Featured, News

GameStop employee threatens customer with console kill bug

Submitted by on Monday, 29 March 2010One Comment

gamestop logo e1269805138472 GameStop employee threatens customer with console kill bugWorking in retail can be a harsh existence.  Constant pressure and ever increasing sales targets can sometimes lead to the slight bending of the truth.

However, one GameStop employee has taken things a step too far – is your console about to be fried?

Most of us will have experienced ‘the talk’.  You know the one, where all you want to do is pay for your shiny new console, but the person behind the counter is insisting you buy the store warranty.

Normally a polite no will suffice – but not in this case.  A gamer has written about his GameStop experience when accompanying a female friend to buy an Xbox  – and it’s a doozy.

When they came to pay for the console, the member of staff badgered them for twenty minutes to buy the store warranty – claiming that he wouldn’t bother if it had been a PS3, but the Xbox 360 really needs one.

He then told the gamer he “hated him” for telling his friend not to get the warranty.

After continuing to decline the warranty, the gamer then details what happened next;

“The associate then told my friend that Microsoft was in the habit of sending ‘kill bugs’ to consoles via the internet that would subsequently fry the motherboard.

I laughed it off before he told me “It’s true. They did it to people who played Modern Warfare 2 early.” He said that their warranty would cover all of this and more.”

Absolutely crazy behaviour.  Of course, we know this level of madness is probably a one off – but is this a sign that sales targets are perhaps too high?

Do we have any GameStop/GAME/GameStation employees amongst the PS3 Attitude Public?  We would love to hear your thoughts and experiences working in the trenches.

[Source]