PSN crisis: Sony press conference due tomorrow
On Tuesday, we reported that Sony were hopeful that some services for the PlayStation Network would be back online within a week. As of today, there is still no sign of an end in sight, thus PlayStation 3 owners, system developers and publishers are anxious to know when will the crisis end.
While some would argue that they haven’t done enough, Sony has been in constant dialogue with the public about the security breach that occurred between 17 April and 19 April – when an individual or a group of hackers forced their way into the PlayStation Network and potentially gained access to millions of users’ personal information including passwords, addresses and credit card details.
However, Sony’s communication has been conducted through email and posts on the official Sony blog. We’ve yet to hear an official executive speak publicly on the matter. This will change tomorrow when Kazuo Hirai, corporate executive officer and executive deputy president of Sony Corporation, addresses the media on the latest developments.
The press conference is to be held in Tokyo at 2pm tomorrow (1am EDT). Pressure is on Hirai to reassure the public and Sony’s shareholders that they are in control of the situation and that a time frame is in place for normal service to resume – something Sony has been reluctant to do so far, preferring instead to say that the network will be back online once they can guarantee the security of users’ data. This is of course sensible.
Rebuilding the entire infrastructure is a massive undertaking, but every day the network is down developers and publishers are losing revenue and Sony’s reputation is being severely damaged.
Here are some things we’d like to hear from Harai tomorrow:
- Some reassurance that our details are safe.
- An explanation for why this happened.
- Some clarification regarding Sony’s previous encryption methods.
- A better idea of when can we expect PSN to return
- And of course, a heartfelt apology.
There is talk of Sony offering users a gesture of goodwill for their patience. Free games, maybe? Well, there has to be some good to come out of this sorry mess, agree?