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UnoTelly UnoDNS Service – The PS3 Attitude Review

Submitted by on Monday, 16 July 20122 Comments

UnoTelly’s UnoDNS product is a service that allows your PS3 to pretend to be in a different country to the one it is really in. Why would you want to do this?

Many PS3 users have more than one account set up on their PlayStation in order to access content in another region’s PS Store. For example, if you’re in the UK you may wish to download free content and demos from the US Store.

But if you try to use the US TV services, such as VUDU or Hulu while logged in to your US account, you’ll be faced with a message explaining that you’re not allowed to see that content. This is where UnoTelly comes into play. So, is it any good and how does it work? And what else do you need to consider?

VPN services that let you ‘hide’ your location aren’t new. There are many options available when it comes to this kind of technology. What makes UnoTelly a little different is that they are actively marketing the solution towards users of non-computer devices, such as the PS3, ‘Smart’ TVs and other similar products.

UnoTelly’s UnoDNS solution is similar to other products we’ve tried before, such as Hide My Ass and StrongVPN. If you don’t want to use your PC or Mac to access US content services, you can skip the installation of the PC software entirely, and this is a good thing.

Unlike some of the other solutions we’ve tested, UnoDNS uses PC sofware that requires the installation of .NET Extended components. On many Windows PC computers, .NET Extended can take up valuable resources and on our test PC it got stuck in a known, but very annoying, constant upgrade loop every time we restarted our PC.

Fortunately, you don’t need to use the PC at all to enjoy the UnoDNS service for your PS3. While getting the right information needed for the installation can be a little convoluted, we found it easy enough. Here’s the process.

After logging in to the website, we visited the ‘Setup Wizard’ page and chose DLS/Cable/ADSL for our connection type. We then chose ‘I don’t have a computer’. This led us to a FAQ that had a link to another ‘quick start’ page. From there we selected PS3.

The PS3 help page itself has a good number of help screens to show you where to enter the IP address of your local DNS server. Getting that IP address is also easy. A link on the page takes you to a map, and you simply select the location closest to you. By doing so, you are ensuring the shortest hop to the server and therefore helping to keep the speed of the service high.

Armed with our DNS IP address, we followed the instructions to modify our Internet connection settings while logged in to our US PSN account.

The system worked first tie without fail. We were able to load VUDU, for example, and set up an account. Previously, we would have been faced with an error message due to not being in the US. VUDU were good enough to give us $5.99 of free credit to start our account with, and we chose to watch an episode of New Girl (the one with the landlord, which is easily one of the funniest things we’ve seen all year).

With UnoDNS, you can do that VUDU that you do so well…

It all seemed so easy, but then we got into the crux of the problem with using a US account on a UK machine.

Hulu requires a Hulu account, which in turn requires a US credit card and address. Netflix does work with other credit cards as long as you enter a US zipcode when setting up the account, but most other available services require a US account of some kind before you can use them.

And this particular reviewer actually has a valid NHL Gamecenter account already purchased with a Canadian credit card, but we hit another problem when trying to access that particular service on the PS3. Some of the available ‘apps’ in the TV section of the XMB, including NHL Gamecenter, require your entire PS3 to be ‘activated’ while logged in to the US account. Because we weren’t sure if that would mess with our existing UK-based activation, we wimped out at that point and decided to stick to VUDU. We guess we’ll be keeping up with the new NHL season on our Android tablets as usual…

Not all is lost however. It was extremely easy to set up a Virtual US Visa card with Entropay so that we could create Netflix and Hulu accounts without any issues. Entropay allows you to set up a virtual pre-paid card and it worked perfectly for us, once we had proven our identity to the Entropay people (which took 24 hours to process and took about five minutes work).

If you are already a US citizen and you relocate elsewhere, UnoDNS is a brilliant way of still being able to access your already bought and paid for PlayStation services while in another country, assuming you took your PS3 with you of course. If you are a citizen of any other country, UnoTelly’s product definitely allows you access to content usually only available to the US region, but you have to jump through a few extra hoops and hurdles (such as getting a virtual Visa card) in order to make it really worthwhile.

However, a few words of warning.

While this all may seem wonderful and it could open up a new world of possibilities, there is still the issue that many of the US services require your PS3 system to be ‘activated’ while logged in to the US account (and remember, we were too chicken to do that, so we don’t know the impact it would have).

And then there’s the other issue – many of these services ask you in their Terms and Conditions to not use a proxy server or VPN to view their content, so you may be breaking their terms of use by utilising UnoDNS.

As a result, your access to the service may be blocked by the provider if they believe you are using an anonymous proxy, and if you’ve gone to the trouble of spending money on adding credit to that service via an Entropay card, that credit could be at risk.

If you want to just use a PC to view content usually locked to the US only, we can’t recommend UnoDNS as the best solution. Products like TunnelBear do a much better and slicker job and without having to install .NET components.

However, at $4.95 per month, UnoDNS is comparable to similar solutions provided by the likes of StrongVPN ($55 per year) and Hide My Ass ($6.55 per month), and if you only want it for your PS3 connection you can’t do better right now. UnoDNS by UnoTelly is blazingly fast, easy to set up and provides non-US PS3 users with additional content they would normally miss out on.

There are no ‘bandwidth caps’ so watching 1080p movies on Netflix will cause no issues or service outage and they even offer a 100% money-back guarantee if you’re unhappy. Just be aware of the risk and the terms of service so you don’t fall foul of them.